WHAT MAKES PUSH DIFFERENT?
Our team of hardware and software engineers has been diligently consulting with leading biomechanists and sport scientists to ensure that the output of the PUSH Band is comparable to the output of a high-end force plate, the de facto gold standard in sport performance monitoring. We've had journal articles published validating such results. If you're interested in the technical details or in participating in a study, Contact Us.
IS MY CREDIT CARD INFORMATION SECURE?
Your credit card information is secure. In fact, we don't store any of the information on our servers and send it straight to our payment processor (Stripe).
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, MasterCard, American Express and Paypal.
DOES PUSH COME WITH A WARRANTY?
Yes, the PUSH Band comes with a 1-year limited warranty. For more information, click here.
WHAT IS YOUR RETURN POLICY?
From the day your PUSH Band arrives, you have 30-days to return the unit to us. We'll refund you as soon as the unit arrives at our office. In order for us to refund you, all components in the box must be in good working condition. Refunds do not include shipping costs to and from the customer. You can find more information about our return policy here.
HOW LONG DOES THE BATTERY LAST FOR?
We designed the battery to last for 6-8 hours of active time, covering approximately a week's worth of exercises before needing a recharge.
HOW WATER RESISTANT IS THE PUSH BAND?
PUSH Band will be able to handle rain, water spills and sweat. That covers almost everything except swimming, so don't submerge it in water!
IS THE CHARGING CABLE A MICRO USB CABLE?
Yes. A standard Micro USB cable charges the device.
WHAT OPERATING SYSTEMS ARE SUPPORTED?
PUSH supports iOS.
DOES THE ARMBAND CONTAIN ANY METAL THAT CAN CAUSE SKIN IRRITATION?
No, there is no metal in the armband, device body or any parts that touch the skin.
DOES THE ARMBAND COME IN DIFFERENT SIZES?
Yes, we offer small and large sized straps. The PUSH Band has a Velcro strap that is easily adjustable for the perfect fit.
HOW DO I CLEAN MY ARMBAND?
The PUSH Band is easily cleaned by hand using mild soap and warm water. Just remember to remove the unit before cleaning the band!
WHAT DO I NEED TO USE THE PUSH SYSTEM?
You need the PUSH Band and the PUSH App to track and analyze your training. If you’re a coach, we offer a web portal that can allow you to manage the schedule of your athletes and monitor their performance for each and every rep you prescribe.
IF CONNECTION IS LOST, WILL IT KEEP THE DATA UNTIL CONNECTION IS RESET?
Yes, we've designed the PUSH Band so that no data is lost in case the connection with your phone is dropped. Plus, the PUSH Band will let you know if the connection is ever lost by flashing the indicator light.
WHERE IS IT MADE?
PUSH is proudly designed and made in Canada.
CAN I WEAR MORE THAN ONE UNIT?
We've focused our efforts on minimizing the steps needed for our users' to track and analyze their performance, so we've opted to use just one PUSH Band at a time. We do have plans in the future to test how multiple units could potentially provide more comprehensive feedback on the quality of movement. Stay tuned!
FOR ANSWERS TO MORE FAQS AND WALKTHROUGHS OF COMMON PRACTICES ON THE PUSH APP & PORTAL, CLICK HERE.